Refund policy

Returns and Refunds

Every Noli June piece is founder-designed and made individually for your order. Because each one is produced specifically for you, all sales are final. We do not accept returns or exchanges.

Damaged or defective items

If your order arrives damaged in transit, or has a manufacturing defect, we'll make it right. Contact us within 7 days of delivery at hello@nolijune.com with:

Your order number
Clear photos showing the damage or defect
A short description of what's wrong

We'll review and, if confirmed, send a replacement at no cost to you. We may ask you to keep the original or arrange a return — we'll cover any return shipping in those cases.

Order changes and cancellations

Your order moves into production quickly. To cancel or change your order, please contact us within 24 hours of placing it. After production has started, we cannot cancel or modify the order.

The scalloped table

Each table is built to order in the finish you choose. Because work begins as soon as your order is placed, table orders cannot be cancelled or changed after 48 hours, and all table sales are final.

Your table ships in a custom-built box, packed and ready for play. If something is wrong when it arrives, we need to know quickly and we need to see it:

Look the box over before you open it.
If anything looks wrong — a crushed corner, a tear, a puncture — photograph the box exactly as it arrived, before opening it any further.
Photograph the damage to the table itself.
Email hello@nolijune.com with those photos within three days of delivery.
Keep the box and all packing material until we tell you the claim is closed.

We will look at what you send and decide how to make it right — a repair, a replacement, or a refund, depending on what happened. We cannot help with damage reported more than three days after delivery, or where the original packaging was not photographed or was thrown away.

Sue is an indoor table. She is sealed for protection and is perfectly happy outside for the length of a game on a covered porch or patio, but she should never be left in the elements. Damage or wear caused by outdoor exposure — rain, standing moisture, prolonged sun, or leaving the table outside overnight — is not a manufacturing defect and is not covered.

Wrong address, undeliverable packages

We can only ship to the address you provide at checkout. Please double-check it. If a package is returned to us as undeliverable, we'll contact you to arrange reshipment at your cost. If the package is lost in transit because the address was incomplete or incorrect, we cannot offer a refund or replacement.

Lost or stolen packages

Once a package is marked delivered by the carrier, we are not responsible for theft or loss. If your tracking shows delivered but you don't have the package, please contact your local carrier first, then let us know.